White papers


Whitepaper – Internet Retailing UK Top500 Report 2024

Selling strategies have shifted from store-first to digital-first and from pureplay to multichannel retailing. Brands and marketplaces have grown significantly, with the former now making up half of the Top500...

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Whitepaper – Commerce in the Conversational Age

This white paper dives into the pace of the digital consumer. With the rapid rate, range and extent of changing consumer demands, marketers need to be purpose-led to communicate effectively....

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Whitepaper – Internet Retailing UK Growth 1000 Report 2023

This report comes at a time when customers’ focus is firmly on value, as inflation continues to push up prices. Retailers, brands and marketplaces are responding by seeking to understand...

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Whitepaper – Internet Retailing Global eCommerce Report 2023

In this report, we examine the worldwide eCommerce and multichannel market. Focusing on the most recent developments in global eCommerce and the factors that are shaping the sector’s development –...

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Whitepaper – Internet Retailing France Luxury Report 2023

This fascinating report on this increasingly important luxury retail sector, brings together Internet Retailing research into the French Luxury consumer shopping habits with insights across country, generation and income.

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White paper – Why Marketing Clouds are Failing CRM Teams

Every day, CRM teams are paying the price for a lack of agility and unnecessary complexity in creating the campaigns and programs they know they could, and should, be implementing....

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White paper – Internet Retailing SubX Report 2023

This fascinating report on this increasingly important retail subscription sector, brings together Internet Retailing research into consumer subscription habits with insights across country, generation and income.

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