Our Solution

Customer Engagement Platform

Customer Engagement Platform - AI-Powered, Real-Time Engagement Activated Where Your Data Lives

Ask Imogen

The beating heart of our Customer Engagement Platform. AI-Driven Customer Engagement & Journey Orchestration with Imogen

Our Ecosystem

Snowflake Native App

Meet the first Customer Engagement Platform built as a Snowflake Native App

Microsoft Partnership

MACC approved - Activate customer engagement inside the Microsoft Ecosystem you already trust

Our APIs

Find a comprehensive list of our built-in connectors

Our Partners

Our ecosystem of services, consulting and technology partners are here for you

How we Help...

Marketers

Bring your projects to life while making the most of all your customer data

IT & Data Teams

Seamless integration and IT support to give IT teams one less thing to worry about

Your Industry

Find out how we can support your industry

Our Customers

We're proud these brands, trust imagino to deliver exceptional value

Resources

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From inspiration to impact –
in minutes

Amplify your marketing instantly with imagino’s
AI-Driven Customer Engagement Platform.
Campaign creation in minutes, not days.

Tell me more

For enterprise consumer brands, Engage from imagino is an AI-driven Customer Engagement Platform combining next-generation CDP technology and market-leading campaign activation

What’s holding you back?

Six key things slow a marketing team down. imagino removes all of them — without a replatforming project.

Limited access to customer data

Self-serve access to a live, governed customer view. Insights at your fingertips the moment you need them.

Rigid segmentation

Build any audience in minutes with Imogen’s no-code filters, on data that is current rather than copied.

Content that will not scale

Imogen generates personalised content straight from the customer view, on brand and within guardrails.

Journeys you cannot build

Low-code orchestration that connects every channel — email, SMS, push, web, paid — in one canvas that Imogen creates in moments.

An overly technical UI

Execution belongs to marketers. No SQL, no tickets, no waiting for a release window.

Slow campaign turnaround

Turn ideas into live campaigns in days, not months. Hachette Livre set up a personalised daily newsletter in one day, without technical support.

Time saved from 30 min → 1 min per call

Email campaign creation x2 quicker

+55% eCommerce sales increase

100% of ROI in 1 month

imagino’s AI Engagement Loop
One day, four moments, no tickets raised

Every insight feeds the next action, and every action sharpens the next insight. Here is what that looks like on your team’s calendar.

Monday 10.00am – Insight
Imogen finds the opportunity before you ask

Live signals, not last month’s export. Imogen surfaces the trend, the anomaly and the next best action inside the platform.

Monday 10.15am – Audience
Your marketer builds it. Nobody files a ticket.

Zero-copy means the segment reads your warehouse where it already lives. It is current the moment it runs, and it never leaves your environment

Monday 10.30am – Campaign
Content and journey, generated and approved

Imogen drafts the message and orchestrates the journey across email, SMS, push, web and paid. Guard enforces consent, permissions, brand safety and human sign-off.

Monday 4.00pm – Optimisation
The loop closes, and starts again

Initial results feed straight back into the next insight. No export, no BI round trip, no waiting for next month’s report.

From AI-powered marketing tools to the
AI-Powered Marketer

Meet Imogen

“We saw our campaign build time go from 6 hours to minutes.”

Chris Penny, Global Strategic Project Director, Vertu Motors plc.

Vertu Motors cut campaign build time from six hours to minutes

A retailer network moved from data dead-lock to self-serve campaign execution across dealerships.

Cairn.info made 100 million user records usable

Reconciling a decade of fragmented subscriber data into one live, activated customer view.

Toyota Financial Services tripled email engagement

Deliverability, open and click rates three times the standard rate for the banking sector.

One platform. Recognized across two martech categories.

imagino was included in Forrester’s 2026 Landscape reports covering Customer Data Platforms and Cross Channel Marketing Hubs – reflecting the breadth of our approach to customer data and engagement.

The customer data foundation: unified profiles, identity, and activation.

The engagement layer: personalised experiences and journey orchestration.

imagino respects your existing governance, security, and compliance policies

imagino is the first CEP built as a Snowflake Native App

Enterprises can now activate customer engagement directly wheretheir data lives.

Instead of copying customer data into disconnected marketing systems, imagino operates natively inside Snowflake to orchestrate audiences, journeys, activation, insights, and AI-driven engagement in real time.

imagino is fully deployed on Microsoft Azure

Activate customer engagement across your Microsoft data estate.

imagino removes complexity by running natively on Azure and connecting directly to the Microsoft tools your teams already use, so marketing can move faster while IT remain in control.

Our CEP is customizable
for all industries.
Find out how we can help you

From inspiration to impact –
in minutes

For enterprise consumer brands, Engage from imagino is an AI-driven Customer Engagement Platform combining next-generation CDP technology and market-leading campaign activation