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How can AI (really) improve the personalization of customer interactions?

How can AI (really) improve the personalization of customer interactions?

03/20/2026

How is AI transforming customer engagement? Understand the challenges of unified data, real-time and operational performance.

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Marketing Fatigue: Why a Customer Engagement Solution is your Best Medicine

Marketing Fatigue: Why a Customer Engagement Solution is your Best Medicine

03/20/2026

Move from multichannel to true omnichannel with a customer engagement solution that finally reconciles your data.

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Customer journey orchestration: The secret to engaging at the right time

Customer journey orchestration: The secret to engaging at the right time

03/20/2026

Align your channels and maximize your ROI, or how orchestrating the customer journey transforms your data into Next Best Action.

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Customer Segmentation Marketing: From Raw Data to Activation, the Secrets of an Effective Customer Journey!

Customer Segmentation Marketing: From Raw Data to Activation, the Secrets of an Effective Customer Journey!

03/20/2026

Is your customer segmentation outdated? Learn how to move from raw data to actionable insight.

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SCR + 360° View: The winning combo for marketing that hits the nail on the head

SCR + 360° View: The winning combo for marketing that hits the nail on the head

03/20/2026

Interview with Adrien Paul, Group Product Manager at imagino. SCR + 360° View: The complete customer vision finally explained

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How the Next Generation Single Customer Repository Unlocks Your Omnichannel Strategy

How the Next Generation Single Customer Repository Unlocks Your Omnichannel Strategy

03/20/2026

A next-generation SCR gives you the autonomy and agility to leverage your customers’ data quickly, without relying on IT.

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Jumpstart imagino on Snowflake: A Step-by-Step Guide to Activate Your Data 

Jumpstart imagino on Snowflake: A Step-by-Step Guide to Activate Your Data

01/23/2026

While Snowflake centralizes data beautifully, the activation, the ability to turn that data into real customer engagement, still happens outside the Data Cloud. A step-by-step guide to activate your data directly in Snowflake with the first zero-copy Customer Engagement Platform.

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The (Not-So-Secret) Life of a CRM Campaign Manager

The (Not-So-Secret) Life of a CRM Campaign Manager

12/10/2025

If you’ve ever worked with a CRM team, or heard about one somewhere in the depths of a campaign meeting, you might still be wondering ‘what do we actually do?’ Read on to find out more!

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The Rise of Zero Copy

The Rise of Zero Copy

06/19/2025

Over the last few years, marketing trends have been dominated by AI, from LLM to Agentic. The underlying topic is often Data which over the years has been the source of numerous trends such as “big data” or “Vertical Storage”. More recently, “Zero copy” has been coming up both as a consideration and a solution to various data challenges. This blog aims at clarifying the topic and providing some thoughts about the value of the approach.

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Taking Your CDP Further: From Marketing Performance to Increased Customer Satisfaction and Sales

Taking Your CDP Further: From Marketing Performance to Increased Customer Satisfaction and Sales

02/28/2025

Deborah Truong, Head of Customer Experience at Toyota Financial Services (TFS), shared her insights at the latest imagino Breakfast event, organised in partnership with KPC. The goal? To provide feedback on the implementation of the imagino customer engagement platform (CDP and Campaign Management) and its impact on various key performance indicators. The speakers shared their […]

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