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The (Not-So-Secret) Life of a CRM Campaign Manager

The (Not-So-Secret) Life of a CRM Campaign Manager

08/13/2025

If you’ve ever worked with a CRM team, or heard about one somewhere in the depths of a campaign meeting, you might still be wondering ‘what do we actually do?’ Read on to find out more!

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The Rise of Zero-Copy in Customer Data

The Rise of Zero-Copy in Customer Data

06/05/2025

“Zero copy” has been coming up both as a consideration and a solution to various data challenges. This blog aims at clarifying the topic and providing some thoughts about the value of the approach.

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How to improve marketing performance and increase customer satisfaction and sales?

How to improve marketing performance and increase customer satisfaction and sales?

02/28/2025

Deborah Truong, Head of Customer Experience at Toyota Financial Services (TFS), shared her insights at the latest imagino Breakfast event, organised in partnership with KPC.

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How can you reduce marketing fatigue and stay clear from creepy marketing ?

How can you reduce marketing fatigue and stay clear from creepy marketing ?

03/12/2024

The lines between creepy and intuitive, stalker’ish and insightful, are becoming increasingly blurred for marketers. Let’s get back to the data basics to work out how we can send genuinely useful communications, without freaking out our customers.

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The AI Series – Ask imagino | Part 1

The AI Series – Ask imagino | Part 1

02/26/2024

In this series, we’re chatting with Marketing teams and IT teams across all industries. We’re answering their questions in the most straightforward and bullshit-free way possible. You don’t need AI, you need to Ask imagino…

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Black Friday – the end of the Gold Rush?

Black Friday – the end of the Gold Rush?

12/07/2023

The Californian Gold Rush. A huge number of prospectors racing to grab their share of what appeared to be an opportunity not to be missed. Parallels with Black Friday anyone?! But just like the Gold Rush – it’s getting harder and harder to tell real gold, from fool’s…

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Our tips for choosing a CDP (Customer Data Platform) for the long run

Our tips for choosing a CDP (Customer Data Platform) for the long run

10/16/2023

I’m on the plane flying back from the US where 49,000 runners lined up at the start of the Chicago Marathon, on a Sunday morning, at 7:30 AM, at a time which most would consider too early for their dominical coffee… I was right at the front of that group, knowing it was going to be tough, and gruelling, but buzzing in anticipation!

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