Built for the Teams Who Keep AI Safe in Production

Make Every Dataset AI-Ready automatically

Through the automatic mapping of existing data, imagino makes your customer data accessible and actionablenot just for business teams, but for the AI working alongside them. A live catalog of available, governed data means Imogen, imagino’s AIoperates on trusted information rather than stale exports. Designed for data and marketing users who don’t have access to siloed systems or the technical skills to integrate them, the platform turns raw data into a foundation AI can actually use in production. 

Data Catalog
Data Movement (4)

Your Data Never Moves and Never Goes Stale

imagino accesses customer data where it already lives, inside your source databases, through its library of connectors. This in-situ, zero-copy approach governs our footprint on your existing systems and keeps you in control of where data sits. When views or aggregates are created, the result remains in imagino and can be projected across your ecosystemgiving AI-driven engagement fresh, live context instead of copies drifting between tools. 

Development Principles (1)

Security & Infrastructure

By ensuring full traceability of data use within your company, imagino contributes to the security and governance of these valuable assets. User rights define precise scopes of access, so no one ever sees data they shouldn’t. Our hosting infrastructure is ISO 27001 certified, and for organizations with heightened requirements, imagino can be deployed in a dedicated cluster or a Snowflake Native App, creating full isolation and sovereignty in your cloud of choice. 

Governance (1)

Compliance & Data Governance

imagino gives you in-depth knowledge of the whereabouts and nature of your customer data, allowing you to track personal data across your entire information system. imagino helps you remain compliant with CCPA/GDPR, particularly with regard to data retention obligations and the right to erasure. With our Zero-Copy Architecture, your data never leaves your own environment, giving you direct control over what is accessed and by whom, this is governance by design. 

Activate data (3)

Real-Time Speed That Keeps Up With AI

imagino’s server components are built in Go, guaranteeing high execution speed even under the demands of real-time, AI-driven engagement. We’ve optimized the I/O of our data connectors and designed a parallel-processing architecture so the platform stays fast as data volumes and AI workloads grow. The interface is built in ReactJS for complete portability. The result: intelligence embedded directly into workflows runs at the speed marketers and machines now expect. 

Meet Imogen, our embedded AI that drives our entire Customer Engagement Platform

“Through the imagino CEP, we are creating value for both our internal teams and our customers.”​

Deborah Truong, Head of CX, Toyota Financial Services​

Where Data Quality Becomes AI Confidence

Performance

Live Signals That Never Stop Learning

To automatically enrich customer knowledge and power segmentation, imagino automatically calculates aggregates from raw data, while letting your teams define and monitor the specific indicators they care about. These live indicators become signals the AI Engagement Loop acts onevery insight feeding the next action, so optimization never stops and your models work from current reality, not last month’s snapshot. 

User data

Trust Your Data, Trust Your AI

A company’s success increasingly rests on the mastery and control of its data, a discipline that matters even more once AI is acting on that data. imagino’s Machine Learning Data Catalog makes it possible to audit and control all types of company data, giving IT, Data and Business teams a shared, traceable view of what AI is learning from and acting on. Confidence in the data is what makes confidence in the AI possible. 

Governance

Scale AI Safely Without Losing Control

imagino applies common data standards to ensure the data you collect is correct and compliant with regulations, so you can diagnose data quality issues and prepare data for production before you act. The same governance extends to AI: imagino’s Guard capability enforces consent, permissions, validation, brand safety and human oversightmeaning AI-driven engagement scales safely without ever removing control from your teams. Governance is built in from the start, not bolted on after. 

Activate data

Activate Your Data Lake in Days, Not Quarters

imagino strongly increases the capabilities of your Data Lake, whatever its technology, by providing a business interface on top of it to enable indicator calculation and data analysis for activation. Business usersand the AI working with thembenefit directly from the engineering work already done, turning a storage layer into a live foundation for governed, AI-driven engagement. No re-platforming, no exports, no waiting weeks for IT tickets. 

Next-generation Single Customer Repository
Blog
ENGLISH

How the Next Generation Single Customer Repository Unlocks Your Omnichannel Strategy