Today, activating engagement across channels often means juggling disconnected tools, outdated data, and manual processes.

The result is slower execution, inconsistent messaging, and missed moments when customers are ready to engage.

Act on customer signals instantly, not hours or days later

Deliver consistent messages across channels, without extra effort

Move faster without relying on IT or agencies

Everything You Need to Activate Real-Time, Cross-Channel Engagement

Across Owned and Paid Channels — With One AI-Powered Messaging and Activation Platform.

Unified Audiences, Ready to Activate

Reach the right customers at the right moment by working from a single, live view of your audience. AI helps your teams identify high-value segments faster, so campaigns are more relevant, more precise, and easier to scale.

AI-Guided Content for Paid Channels

Design messages and activate them everywhere, with AI assisting marketers in refining content and timing while marketers keep full control. Personalized experiences, without extra effort or rework.

Real-Time Journey Orchestration

Respond to customers as they act, not after the moment has passed. Adapt in real-time, and create engagement journeys that stay aligned with customer intent and evolve naturally as behavior changes.

Built for Speed and Marketer Independence

Move from idea to execution faster, with AI taking care of repetitive work and inspiring new ideas along the way.
Launch, test, and adjust engagement without bottlenecks — you’re free to focus on impact, not operations.

Performance Insights, Built In

Gain clear visibility into performance across campaigns, journeys, and channels. Use that context to understand what’s working, where engagement drops, and how to refine engagement over time

Build Audiences You Can Act on Immediately

See the full customer picture
Work from a single, unified customer profile that brings together identities and behaviors across ecommerce, store, CRM, and loyalty touchpoints — so audiences reflect the real customer, not fragmented records.

Create precise audiences in minutes
Build and refine segments visually using live, zero-copy data access, actionable insights, and real-time filters, with the Query Agent assisting teams in validating audience logic — without data duplication, pipelines, or IT dependency.

Activate once, use everywhere
Reuse the same audiences seamlessly across messaging, journeys, and outbound activations, ensuring consistency from segmentation through execution.

Stay in control as you scale
Apply exclusions, control groups, and audience pressure rules, with AI assistance helping teams validate impact and maintain experience quality as volumes grow.

Design and Execute Owned Messaging — Activate Everywhere Else

Design messages directly where you activate them
Create and manage email, SMS, push messages and WhatsApp in one place, using shared content, variables, and templates — so execution stays fast and consistent.

Personalize messaging with live customer context
Use dynamic content and real-time attributes from unified customer profiles to tailor messages at send time, not hours later.

Use AI to sharpen your message, not replace your voice
Leverage Subject Line Agent and Tone Agent to assist you in refining headlines, wording, and tone — helping messages stay on-brand, relevant, and engaging.

Execute and coordinate messaging across owned and paid channels
Send and manage messages across email, mobile, and paid touchpoints from a single workflow, ensuring consistent execution based on the same customer context and intent.

Orchestrate journeys that adapt as customers act

Respond to customer behavior in the moment
Trigger and progress journeys based on real-time events and signals, so engagement stays aligned with what customers are doing right now, not what they did yesterday.

Coordinate owned execution and paid activation in one flow
Orchestrate email, SMS, and push execution alongside paid channel activation from the same journey logic, ensuring consistent timing and intent across channels.

Design journeys visually, without technical complexity
Build and manage journeys using a visual orchestration canvas with clear steps, conditions, and decision splits, making it easy to test and evolve engagement paths.

Keep full control over journey logic and outcomes
Define triggers, branches, and rules explicitly, so teams know exactly how journeys behave and can adjust them with confidence as strategies evolve.

Optimize journeys with AI guidance, not guesswork Use the AI Journey Agent to analyze journey performance, identify friction or drop-offs, and recommend adjustments to timing, paths, or engagement logic.

Move From Idea to Execution Without Bottlenecks

Work independently, without relying on IT
Build audiences, design messages, and orchestrate journeys directly in imagino Engage, so your marketing teams can move forward without waiting on data, development, or external teams.

Simplify everyday execution
Manage campaigns, content, and journeys from a single interface, reducing handoffs and operational overhead as programs scale.

Test, iterate, and adjust quickly
Update targeting, messaging, and journey logic, making it easier to respond to performance, business priorities, or market changes.

Scale confidently as volume grows
Apply controls like exclusions, engagement rules, and approval workflows to maintain quality and consistency, even as teams and campaigns expand.

Understand what’s working and improve continuously

See performance across campaigns, journeys, and channels
Track delivery, engagement, and outcomes directly within imagino Engage, so teams have a clear view of how messaging and journeys are performing end to end.

Identify drop-offs and opportunities to improve
Understand where customers disengage across journeys and channels, making it easier to refine targeting, messaging, and timing.

Test and learn as part of everyday execution
Compare variations, measure results, and apply learnings without exporting data or relying on external BI tools.

Turn insights into faster action
Use performance visibility to adjust audiences, messages, and journeys quickly, closing the loop between execution and optimization.

imagino Engage

Cross-Channel Engagement Shouldn’t Slow Your Teams Down

This needs to stop today.