{"id":4154,"date":"2026-09-01T07:41:42","date_gmt":"2026-09-01T11:41:42","guid":{"rendered":"https:\/\/imagino.com\/us\/?page_id=4154"},"modified":"2026-09-01T07:43:16","modified_gmt":"2026-09-01T11:43:16","slug":"lp-cep-customer-engagement-platform","status":"publish","type":"page","link":"https:\/\/imagino.com\/us\/lp-cep-customer-engagement-platform\/","title":{"rendered":"CEP &#8211; Customer Engagement Platform I imagino"},"content":{"rendered":"\n<section id=\"banner-6ad3c129ddb7d\" class=\"hero-section \">\n    <div class=\"hero-section-container  u-gradient--blue-blue--light \">\n        <div class=\"container\">\n            <div class=\"hero-container\">\n                \n                    <div class=\"hero-container__breadcrumbs\">\n                        <p id=\"breadcrumbs\" ><span><span><a href=\"https:\/\/imagino.com\/us\/\">imagino<\/a><\/span><\/span><\/p>                    <\/div>\n                                <div class=\"hero-container__text\">\n                                        <h1 class=\"tl\">\n                        Customer Engagement Platform                    <\/h1>\n                    <div class=\"description\">\n                        Transform your customer data into real-time engagement                    <\/div>\n                    <div class=\"control\">\n                                            <\/div>\n                <\/div>\n                <div class=\"hero-container__img js-animate animate__fadeIn\">\n                                            <img decoding=\"async\" src=\"https:\/\/imagino.com\/us\/wp-content\/uploads\/sites\/8\/2025\/05\/shutterstock_1226530315-800px.webp\" alt=\"\">\n                                    <\/div>\n\n                <div class=\"video-line video-blue-purple-thick\">\n                    <video muted=\"\" playsinline=\"\" preload=\"metadata\" data-loading=\"lazy\">\n                        <source type=\"video\/mp4; codecs=hvc1\" src=\"https:\/\/imagino.com\/us\/wp-content\/themes\/imagino\/front\/dist\/img\/video\/swirl-3.mp4\">\n                        <source type=\"video\/webm\" src=\"https:\/\/imagino.com\/us\/wp-content\/themes\/imagino\/front\/dist\/img\/video\/swirl-3.webm\">\n                    <\/video>\n                <\/div>\n\n            <\/div>\n        <\/div>\n                    <div class=\"hero-border\" style=\"background-image: url(https:\/\/imagino.com\/us\/wp-content\/themes\/imagino\/front\/dist\/img\/border\/border-hero-desktop-1.svg);\">\n            <\/div>\n            <\/div>\n\n<\/section>\n\n\n\r\n<section id=\"requestdemo\" class=\"form-section section-padding js-animate animate__fadeIn\">\r\n    <div class=\"container\">\r\n        <div class=\"form-container\">\r\n            <div class=\"form-container__text u-gradient--blue-blue--light \">\r\n                                    <div class=\"tl js-animate animate__fadeIn\">\r\n                        <h2>Talk to the experts and get a 30-minute personalized demo featuring real-world use cases from your industry.<\/h2>\r\n                    <\/div>\r\n                                                    <div class=\"description js-animate animate__fadeIn\">\r\n                        <p>Amplify your marketing instantly with imagino&#8217;s AI-driven CEP.<\/p>\n<p>Our marketing data platform helps business transform live customer data into real-time personalized engagement across every channel and touchpoint.<\/p>\n<p>Developed for both marketers and IT teams. A fast, flexible and agile solutions for marketers with quick implementation and ROI. Less work for IT teams with full customization to support and enable marketing teams.<\/p>\n                    <\/div>\r\n                \r\n                <div class=\"image\">\r\n                    <div class=\"video-line video-blue-purple-thick\">\r\n                        <video muted=\"\" playsinline=\"\" preload=\"metadata\" data-loading=\"lazy\">\r\n                            <source type=\"video\/mp4; codecs=hvc1\"\r\n                                src=\"https:\/\/imagino.com\/us\/wp-content\/themes\/imagino\/front\/dist\/img\/video\/swirl-3.mp4\">\n                            <source type=\"video\/webm\"\r\n                                src=\"https:\/\/imagino.com\/us\/wp-content\/themes\/imagino\/front\/dist\/img\/video\/swirl-3.webm\">\n                        <\/video>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                            <div class=\"form-container__form js-animate animate__fadeIn\">\r\n\r\n                    <script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js-eu1.hsforms.net\/forms\/embed\/v2.js\"><\/script>\r\n                    <script>\r\n                        hbspt.forms.create({\r\n                            portalId: \"139720873\",\r\n                            formId: \"fa265c77-fc1c-461a-a40e-768430c8ac59\",\r\n                                                            region: \"eu1\",\r\n                            css: \"\",\r\n                            onFormSubmit: function ($form) {\r\n                                document.getElementById(\"resource-form\").style.display = \"none\";\r\n                                document.getElementById(\"resource-access\").style.display = \"block\";\r\n                            }\r\n                        });\r\n                    <\/script>\r\n\r\n                <\/div>\r\n            \r\n        <\/div>\r\n    <\/div>\r\n<\/section>\n\n\n<section id=\"text-section-6ad3c129df941\" class=\"simple-text-section section-padding \">\r\n    <div class=\"container\">\r\n        <div class=\"simple-text-container\">\r\n\r\n                            <div class=\"row-item\">\r\n                    <div class=\"item\">\r\n                                                    <div class=\"item__header u-max-width-fit-content js-animate animate__fadeIn\">\r\n                                                                    <h2 class=\"tl\"><span class=\"text-gradient--purple\">\u201cimagino\u2019s high level of flexibility and ease of use gives our marketing teams greater autonomy, enabling them to efficiently transform and activate data into personalized, omnichannel CRM communications.\u201d<\/span><\/h2>\r\n                                                                                                    <h3 class=\"subtl\">Julie Jonard, Head of Global CRM at Club Med<\/h3>\r\n                                                            <\/div>\r\n                                                                        <\/div>\r\n                <\/div>\r\n\r\n\r\n                \r\n                    <\/div>\r\n    <\/div>\r\n<\/section>\n\n\n\r\n<section id=\"clients_panel-6ad3c129e1841\" class=\"customers-section section-padding \">\r\n    <div class=\"container-large\">\r\n        <div class=\"customers-container\">\r\n            <div class=\"customers-container__header js-animate animate__fadeIn\">\r\n                                    <h2 class=\"tl\"><span class=\"\">They trust our Customer Engagement Platform<\/span><\/h2>\r\n                \r\n                                    <h3 class=\"info\"><span class=\"\">Each client is unique: that&#8217;s why our software is fully customisable.<\/span><\/h3>\r\n                            <\/div>\r\n            <div class=\"customers-container__content\">\r\n                                    <div class=\"items-list\">\r\n                        <div class=\"swiper js-swiper-infinityScroll\" data-padding=\"210\" data-speed=\"9000\">\r\n                            <div class=\"swiper-wrapper\">\r\n                                                                    <div class=\"item swiper-slide bottom\">\r\n                                                                                    <img decoding=\"async\" src=\"\"\r\n                                                alt=\"\" \/>\r\n                                                                                <\/div>\r\n                                                                        <div class=\"item swiper-slide \">\r\n                                                                                    <img decoding=\"async\" src=\"\"\r\n                                                alt=\"\" \/>\r\n                                                                                <\/div>\r\n                                                                <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                \r\n                                    <div class=\"items-list\">\r\n                        <div class=\"swiper js-swiper-infinityScroll\" data-padding=\"180\" data-speed=\"5350\">\r\n                            <div class=\"swiper-wrapper\">\r\n                                                                    <div class=\"item swiper-slide bottom\">\r\n                                                                                    <img decoding=\"async\" src=\"https:\/\/imagino.com\/us\/wp-content\/uploads\/sites\/8\/2025\/04\/Jules-300x86.png\"\r\n                                                alt=\"Jules\" \/>\r\n                                                                                <\/div>\r\n                                                                        <div class=\"item swiper-slide \">\r\n                                                                                    <img decoding=\"async\" src=\"https:\/\/imagino.com\/us\/wp-content\/uploads\/sites\/8\/2025\/04\/toyota-financial-services-grey-2-300x56.png\"\r\n                                                alt=\"toyota-financial-services-grey-2\" \/>\r\n                                                                                <\/div>\r\n                                                                        <div class=\"item swiper-slide bottom\">\r\n                                                                                    <img decoding=\"async\" src=\"https:\/\/imagino.com\/us\/wp-content\/uploads\/sites\/8\/2025\/04\/Vertu-Motors-300x103.png\"\r\n                                                alt=\"Vertu-Motors\" \/>\r\n                                                                                <\/div>\r\n                                                                <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                \r\n                                    <div class=\"items-list\">\r\n                        <div class=\"swiper js-swiper-infinityScroll\" data-padding=\"240\" data-speed=\"7175\">\r\n                            <div class=\"swiper-wrapper\">\r\n                                                                    <div class=\"item swiper-slide bottom\">\n                                                                                    <img decoding=\"async\" src=\"https:\/\/imagino.com\/us\/wp-content\/uploads\/sites\/8\/2025\/04\/Logo-raptdev.svg-300x61.png\"\r\n                                                alt=\"Logo-raptdev.svg\" \/>\r\n                                                                                <\/div>\r\n                                                                        <div class=\"item swiper-slide \">\n                                                                                    <img decoding=\"async\" src=\"https:\/\/imagino.com\/us\/wp-content\/uploads\/sites\/8\/2025\/04\/clarins-300x60.png\"\r\n                                                alt=\"clarins\" \/>\r\n                                                                                <\/div>\r\n                                                                        <div class=\"item swiper-slide bottom\">\n                                                                                    <img decoding=\"async\" src=\"https:\/\/imagino.com\/us\/wp-content\/uploads\/sites\/8\/2025\/04\/Logo_val_disere-1-300x126.png\"\r\n                                                alt=\"Logo_val_d'isere (1)\" \/>\r\n                                                                                <\/div>\r\n                                                                <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                \r\n            <\/div>\r\n\r\n                    <\/div>\r\n    <\/div>\r\n    <div class=\"customers-border\"><\/div>\r\n<\/section>\n\n\n<section class=\"data-platform-slider-section section-padding\">\r\n    <div class=\"container-large\">\r\n        <div class=\"data-platform-container u-gradient--blue-blue--light\">\r\n            <div class=\"data-platform-container__text  js-animate animate__fadeInLeft\">\r\n                                    <h2 class=\"tl \"><span class=\"\">How our CEP allows you to&#8230;<\/span><\/h2>\r\n                                                    <div class=\"text\">\r\n                        act with relevance, confidence, and consistency, across the enterprise.                     <\/div>\r\n                            <\/div>\r\n            <div class=\"data-platform-container__image\">\r\n                <div class=\"video-line video-blue-purple-thick\">\r\n                    <video muted=\"\" playsinline=\"\" preload=\"metadata\" data-loading=\"lazy\">\r\n                        <source type=\"video\/mp4; codecs=hvc1\"\r\n                            src=\"https:\/\/imagino.com\/us\/wp-content\/themes\/imagino\/front\/dist\/img\/video\/swirl-3.mp4\">\n                        <source type=\"video\/webm\"\r\n                            src=\"https:\/\/imagino.com\/us\/wp-content\/themes\/imagino\/front\/dist\/img\/video\/swirl-3.webm\">\n                    <\/video>\r\n                <\/div>\r\n\r\n            <\/div>\r\n        <\/div>\r\n        <div class=\"data-platform-slider-container\">\r\n            <div class=\"swiper js-swiper-data-platform\">\r\n                <div class=\"swiper-wrapper\">\r\n                                            <div class=\"swiper-slide data-platform-slide\">\r\n                            <div class=\"data-platform-slide-container js-animate animate__fadeInUp\"\r\n                                data-wow-delay=\"100ms\">\r\n                                                                                                    <h3 class=\"tl\"><span class=\"\">AI at it&#8217;s core<\/span>\r\n                                    <\/h3>\r\n                                                                                                    <div class=\"text\">Meet Imogen, the core of our Customer Engagement Platform. Designed to examine, improve and automate the entire customer engagement loop.<\/div>\r\n                                \r\n                                \r\n                            <\/div>\r\n                        <\/div>\r\n                                                <div class=\"swiper-slide data-platform-slide\">\r\n                            <div class=\"data-platform-slide-container js-animate animate__fadeInUp\"\r\n                                data-wow-delay=\"200ms\">\r\n                                                                                                    <h3 class=\"tl\"><span class=\"\">Segmentation &amp; Orchestration<\/span>\r\n                                    <\/h3>\r\n                                                                                                    <div class=\"text\">Build and refine segments visually using live, zero-copy data access,\u00a0actionable\u00a0insights, and real-time filters with Imogen assisting teams in validating audience logic, without data duplication or IT dependency.<\/div>\r\n                                \r\n                                \r\n                            <\/div>\r\n                        <\/div>\r\n                                                <div class=\"swiper-slide data-platform-slide\">\r\n                            <div class=\"data-platform-slide-container js-animate animate__fadeInUp\"\r\n                                data-wow-delay=\"300ms\">\r\n                                                                                                    <h3 class=\"tl\"><span class=\"\">360 Customer Solution<\/span>\r\n                                    <\/h3>\r\n                                                                                                    <div class=\"text\">Work from a single, unified customer profile that brings together identities and behaviours across eCommerce, store, CRM, and loyalty touchpoints, so audiences reflect the real customer, not fragmented records.<br \/>\r\n<\/div>\r\n                                \r\n                                \r\n                            <\/div>\r\n                        <\/div>\r\n                                                <div class=\"swiper-slide data-platform-slide\">\r\n                            <div class=\"data-platform-slide-container js-animate animate__fadeInUp\"\r\n                                data-wow-delay=\"400ms\">\r\n                                                                                                    <h3 class=\"tl\"><span class=\"\">Zero-Copy Data<\/span>\r\n                                    <\/h3>\r\n                                                                                                    <div class=\"text\">The architecture of imagino\u2019s CEP platform is based on \u201cinside the Data Cloud\u201d activation with a zero-copy approach. Relief for DPO&#8217;s, compatible with your data warehouses and no duplication or movement.<\/div>\r\n                                \r\n                                \r\n                            <\/div>\r\n                        <\/div>\r\n                        \r\n                <\/div>\r\n                <div class=\"swiper-button-prev bg-colour-blue-light\"><\/div>\r\n                <div class=\"swiper-button-next bg-colour-blue-light\"><\/div>\r\n                <div class=\"swiper-pagination\"><\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\n\n\n<section id=\"text-section-6ad3c129e235e\" class=\"simple-text-section section-padding \">\r\n    <div class=\"container\">\r\n        <div class=\"simple-text-container\">\r\n            <div class=\"row-item\">\r\n                <div class=\"item\">\r\n                                            <div class=\"item__header u-max-width-fit-content js-animate animate__fadeIn\">\r\n                                                            <h2 class=\"tl\"><span class=\"\">Customer Results<\/span><\/h2>\r\n                                                                                        <h3 class=\"subtl\">Some key success factors&#8230;<\/h3>\r\n                                                    <\/div>\r\n                                        <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\n\n\n\r\n<section id=\"unify-section-6ad3c129e3732\" class=\"unify-section section-padding \">\r\n    <div class=\"container\">\r\n        <div class=\"unify-container-sb\">\r\n                            <div class=\"item\">\r\n                    <div class=\"image js-animate animate__zoomIn\">\r\n                                <img decoding=\"async\" class=\"\" src=\"https:\/\/imagino.com\/us\/wp-content\/uploads\/sites\/8\/2025\/04\/toyota-financial-services-grey-2-300x56.png\" alt=\"toyota-financial-services-grey-2\">\n                        <\/div>\r\n                    <div class=\"text js-animate animate__fadeIn\" data-wow-delay=\"0.3s\">\r\n                                                                            <h3 class=\"tl\"><span class=\"\">Toyota Financial Services<\/span><\/h3>\r\n                        \r\n                                                    <div class=\"description\">\r\n                                <ul>\n<li><span style=\"font-weight: 400\">Time saved from 30 min \u2192 1 min per call<\/span><\/li>\n<li>+65% open rate<\/li>\n<li>+25% response rate<\/li>\n<li>\u20ac150k+ in upsell\/cross-sell within six months<\/li>\n<\/ul>\n                            <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n                            <div class=\"item\">\r\n                    <div class=\"image js-animate animate__zoomIn\">\r\n                                <img decoding=\"async\" class=\"\" src=\"https:\/\/imagino.com\/us\/wp-content\/uploads\/sites\/8\/2026\/09\/bandai-namco-logo-300x169.webp\" alt=\"bandai-namco-logo\">\n                        <\/div>\r\n                    <div class=\"text js-animate animate__fadeIn\" data-wow-delay=\"0.3s\">\r\n                                                                            <h3 class=\"tl\"><span class=\"\">Bandai Namco<\/span><\/h3>\r\n                        \r\n                                                    <div class=\"description\">\r\n                                <ul>\n<li><span style=\"font-weight: 400\">Email campaign creation is x2 quicker <\/span><\/li>\n<li><span style=\"font-weight: 400\">Teams gaining significantly more autonomy in accessing data<\/span><\/li>\n<\/ul>\n                            <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n                            <div class=\"item\">\r\n                    <div class=\"image js-animate animate__zoomIn\">\r\n                                <img decoding=\"async\" class=\"\" src=\"https:\/\/imagino.com\/us\/wp-content\/uploads\/sites\/8\/2025\/04\/Hachette_logo.svg-300x86.png\" alt=\"Hachette_logo.svg\">\n                        <\/div>\r\n                    <div class=\"text js-animate animate__fadeIn\" data-wow-delay=\"0.3s\">\r\n                                                                            <h3 class=\"tl\"><span class=\"\">Hachette Livre<\/span><\/h3>\r\n                        \r\n                                                    <div class=\"description\">\r\n                                <ul>\n<li>Average campaign open rate 45%<\/li>\n<li>+55% eCommerce sales increase<\/li>\n<li>Personalized and automated daily newsletter, set up in 1 day without technical support<\/li>\n<\/ul>\n                            <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n                            <div class=\"item\">\r\n                    <div class=\"image js-animate animate__zoomIn\">\r\n                                <img decoding=\"async\" class=\"\" src=\"https:\/\/imagino.com\/us\/wp-content\/uploads\/sites\/8\/2025\/04\/Vertu-Motors-300x103.png\" alt=\"Vertu-Motors\">\n                        <\/div>\r\n                    <div class=\"text js-animate animate__fadeIn\" data-wow-delay=\"0.3s\">\r\n                                                                            <h3 class=\"tl\"><span class=\"\">Vertu Motors<\/span><\/h3>\r\n                        \r\n                                                    <div class=\"description\">\r\n                                <ul>\n<li>Reduction in deployment timeline by 75%<\/li>\n<li>Campaign build time reduced from 6 hours to minutes<\/li>\n<li>100% of technology costs covered in 1 month, from a single use case<\/li>\n<\/ul>\n                            <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n                    <\/div>\r\n    <\/div>\r\n<\/section>\n\n\n\r\n<section id=\"unify-section-6ad3c129e41e2\" class=\"unify-section section-padding \">\r\n    <div class=\"container\">\r\n                    <div class=\"unify-header js-animate animate__fadeIn\">\r\n                                    <h2 class=\"tl\"><span class=\"\">Discover the features to turn customer data into immediate engagement<\/span><\/h2>\r\n                \r\n                            <\/div>\r\n                <div class=\"unify-container-bb\">\r\n            <div class=\"item item--right\">\r\n                <div class=\"text js-animate animate__fadeIn\" data-wow-delay=\"0.5s\">\r\n                                            <h3 class=\"tl\">\r\n                            AI-driven customer engagement                        <\/h3>\r\n                                                                <div class=\"description\">\r\n                            <p>We&#8217;ve combined next-gen CDP capabilities, Imogen AI orchestration and cross-channel activation into one platform so that every action, audience, journey, recommendation and improvement is relevant and actionable immediately.<\/p>\n                        <\/div>\r\n                                    <\/div>\r\n                <div\r\n                    class=\"image image--container js-animate  animate__fadeInLeft\">\r\n                    <div id=\"img-unify-section-6ad3c129e41e5\" class=\"image__inner u-gradient--blue-blue--light\">\r\n\r\n                                <img decoding=\"async\" class=\"\" src=\"https:\/\/imagino.com\/us\/wp-content\/uploads\/sites\/8\/2026\/06\/imogen-violet-e1781449879665.png\" alt=\"imogen-violet\">\n    \r\n                    <\/div>\r\n\r\n\r\n\r\n\r\n                <\/div>\r\n\r\n\r\n            <\/div>\r\n\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\n\n\n\r\n<section id=\"unify-section-6ad3c129e4764\" class=\"unify-section section-padding \">\r\n    <div class=\"container\">\r\n                <div class=\"unify-container-bb\">\r\n            <div class=\"item \">\r\n                <div class=\"text js-animate animate__fadeIn\" data-wow-delay=\"0.5s\">\r\n                                            <h3 class=\"tl\">\r\n                            Turn all your customer data into instantly usable segments                        <\/h3>\r\n                                                                <div class=\"description\">\r\n                            <p><span data-contrast=\"none\">Reach the right customers at the right moment by working from a single, live view of your audience. <\/span><span data-contrast=\"none\">Imogen helps your teams identify high-value segments faster, so campaigns are more relevant, more precise, and easier to scale.<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:80}\">\u00a0<\/span><\/p>\n                        <\/div>\r\n                                    <\/div>\r\n                <div\r\n                    class=\"image image--container js-animate animate__fadeInRight\">\r\n                    <div id=\"img-unify-section-6ad3c129e4767\" class=\"image__inner u-gradient--yellow-orange\">\r\n\r\n                                <img decoding=\"async\" class=\"\" src=\"https:\/\/imagino.com\/us\/wp-content\/uploads\/sites\/8\/2025\/04\/data-profiling.svg\" alt=\"data profiling\">\n    \r\n                    <\/div>\r\n\r\n\r\n\r\n\r\n                <\/div>\r\n\r\n\r\n            <\/div>\r\n\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\n\n\n\r\n<section id=\"unify-section-6ad3c129e4d17\" class=\"unify-section section-padding \">\r\n    <div class=\"container\">\r\n                <div class=\"unify-container-bb\">\r\n            <div class=\"item item--right\">\r\n                <div class=\"text js-animate animate__fadeIn\" data-wow-delay=\"0.5s\">\r\n                                            <h3 class=\"tl\">\r\n                            Customer journey orchestration across every channel                        <\/h3>\r\n                                                                <div class=\"description\">\r\n                            <p>Build, launch, and optimise personalised engagement journeys across email, SMS, push notifications, paid media, web, and more from a single platform. Faster, smarter and more enahnced engagement.<\/p>\n                        <\/div>\r\n                                    <\/div>\r\n                <div\r\n                    class=\"image image--container js-animate  animate__fadeInLeft\">\r\n                    <div id=\"img-unify-section-6ad3c129e4d1a\" class=\"image__inner u-gradient--blue-blue--light\">\r\n\r\n                                <img decoding=\"async\" class=\"\" src=\"https:\/\/imagino.com\/us\/wp-content\/uploads\/sites\/8\/2026\/09\/Segmentation-1-e1788262633455.png\" alt=\"Segmentation (1)\">\n    \r\n                    <\/div>\r\n\r\n\r\n\r\n\r\n                <\/div>\r\n\r\n\r\n            <\/div>\r\n\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\n\n\n\r\n<section id=\"unify-section-6ad3c129e52d2\" class=\"unify-section section-padding \">\r\n    <div class=\"container\">\r\n                <div class=\"unify-container-bb\">\r\n            <div class=\"item \">\r\n                <div class=\"text js-animate animate__fadeIn\" data-wow-delay=\"0.5s\">\r\n                                            <h3 class=\"tl\">\r\n                            Clientelling                        <\/h3>\r\n                                                                <div class=\"description\">\r\n                            <p data-ccp-props=\"{&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559683&quot;:0,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335562764&quot;:2,&quot;335562765&quot;:1,&quot;335562766&quot;:4,&quot;335562767&quot;:0,&quot;335562768&quot;:4,&quot;335562769&quot;:0}\">Turn your live customer signals into instant engagement with an actionable unified customer profile available on any front-line system, to tailor the in-store customer experiences.\u200b<\/p>\n                        <\/div>\r\n                                    <\/div>\r\n                <div\r\n                    class=\"image image--container js-animate animate__fadeInRight\">\r\n                    <div id=\"img-unify-section-6ad3c129e52d5\" class=\"image__inner u-gradient--yellow-orange\">\r\n\r\n                                <img decoding=\"async\" class=\"\" src=\"https:\/\/imagino.com\/us\/wp-content\/uploads\/sites\/8\/2026\/09\/Team-e1788262702433.png\" alt=\"Team\">\n    \r\n                    <\/div>\r\n\r\n\r\n\r\n\r\n                <\/div>\r\n\r\n\r\n            <\/div>\r\n\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\n\n\n<section id=\"card-carousel-panel-6ad3c129e6b54\" class=\"connectivity-slider-section section-padding\">\r\n    <div class=\"container\">\r\n        <div class=\"connectivity-slider-header js-animate animate__fadeIn\">\r\n            <h2 class=\"tl\"><span class=\"\">A Customer Engagement Platform tailored to your challenges by industry<\/span><\/h2>\n            <div class=\"text\"><\/div>\n        <\/div>\r\n        <div class=\"connectivity-slider-container\">\r\n            <div class=\"swiper js-swiper-connectivity\">\r\n                <div class=\"swiper-wrapper\">\r\n                                            <div class=\"swiper-slide connectivity-slide u-gradient--blue-blue--light gradient-angle-135\">\r\n                            <div class=\"connectivity-slide-container\">\r\n\r\n                                <div class=\"connectivity-slide__image js-animate animate__fadeInUp\"\r\n                                    style=\"background-image: url(https:\/\/imagino.com\/us\/wp-content\/uploads\/sites\/8\/2025\/04\/Email-Personalisation.gif)\">\r\n                                    <img decoding=\"async\" src=\"https:\/\/imagino.com\/us\/wp-content\/uploads\/sites\/8\/2025\/04\/Email-Personalisation.gif\" alt=\"Email Personalisation\">\r\n                                <\/div>\r\n                                <div class=\"connectivity-slide__text js-animate animate__fadeIn\">\r\n                                                                            <h3 class=\"tl\">\r\n                                            Retail                                        <\/h3>\r\n                                                                                                                <div class=\"text u-par-breaks\">\r\n                                            <p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">Consumer choice is endless, and one mis-step is all it takes to lose a loyal customer for good. Today&#8217;s shoppers expect real personalisation, not guesswork, which means capturing data across every touchpoint (online and in-store), then storing, aligning and activating it in the right channel, at the right moment. imagino&#8217;s CEP makes this possible. It&#8217;s low-code, zero-copy and real-time, so there&#8217;s no data duplication and no rip-and-replace projects, just seamless integration with your existing tech stack and tangible ROI in as little as a few months.<\/p>\n                                        <\/div>\r\n                                    \r\n                                                                    <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n                                                <div class=\"swiper-slide connectivity-slide u-gradient--blue-blue--light gradient-angle-135\">\r\n                            <div class=\"connectivity-slide-container\">\r\n\r\n                                <div class=\"connectivity-slide__image js-animate animate__fadeInUp\"\r\n                                    style=\"background-image: url(https:\/\/imagino.com\/us\/wp-content\/uploads\/sites\/8\/2026\/01\/Campaign-report-700x504.png)\">\r\n                                    <img decoding=\"async\" src=\"https:\/\/imagino.com\/us\/wp-content\/uploads\/sites\/8\/2026\/01\/Campaign-report-700x504.png\" alt=\"Campaign report\">\r\n                                <\/div>\r\n                                <div class=\"connectivity-slide__text js-animate animate__fadeIn\">\r\n                                                                            <h3 class=\"tl\">\r\n                                            Travel &amp; Hospitality                                        <\/h3>\r\n                                                                                                                <div class=\"text u-par-breaks\">\r\n                                            <p>The sporadic, complex customer journey that can make it difficult for Travel &amp; Hospitality brands to accurately predict the right timing, frequency or channel to be effective.<\/p>\n<p>A CEP solves this by analysing all your customer\u2019s behavioural and historical engagement data \u2013 wrapping this into our Travel industry-specific customer journey models to drive the right \u2018next best action\u2019 at the right time to have a positive impact.<\/p>\n                                        <\/div>\r\n                                    \r\n                                                                    <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n                                                <div class=\"swiper-slide connectivity-slide u-gradient--blue-blue--light gradient-angle-135\">\r\n                            <div class=\"connectivity-slide-container\">\r\n\r\n                                <div class=\"connectivity-slide__image js-animate animate__fadeInUp\"\r\n                                    style=\"background-image: url(https:\/\/imagino.com\/us\/wp-content\/uploads\/sites\/8\/2025\/04\/Dashboard-700x431.jpeg)\">\r\n                                    <img decoding=\"async\" src=\"https:\/\/imagino.com\/us\/wp-content\/uploads\/sites\/8\/2025\/04\/Dashboard-700x431.jpeg\" alt=\"Dashboard\">\r\n                                <\/div>\r\n                                <div class=\"connectivity-slide__text js-animate animate__fadeIn\">\r\n                                                                            <h3 class=\"tl\">\r\n                                            Luxury                                        <\/h3>\r\n                                                                                                                <div class=\"text u-par-breaks\">\r\n                                            <p>For luxury brands one of the main challenges is obtaining a single customer view. Reconciliation is difficult because the data comes from very different sources with inconsistent naming conventions. A key advantage that a\u00a0 Customer Engagement Platform gives luxury brands is agility, the ability to reconcile data using strategies that combine or link different identifiers, so that hyper-personalisation becomes the standard.<\/p>\n                                        <\/div>\r\n                                    \r\n                                                                    <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n                                                <div class=\"swiper-slide connectivity-slide u-gradient--blue-blue--light gradient-angle-135\">\r\n                            <div class=\"connectivity-slide-container\">\r\n\r\n                                <div class=\"connectivity-slide__image js-animate animate__fadeInUp\"\r\n                                    style=\"background-image: url(https:\/\/imagino.com\/us\/wp-content\/uploads\/sites\/8\/2026\/02\/Automotive-screenshot--700x394.png)\">\r\n                                    <img decoding=\"async\" src=\"https:\/\/imagino.com\/us\/wp-content\/uploads\/sites\/8\/2026\/02\/Automotive-screenshot--700x394.png\" alt=\"Automotive screenshot\">\r\n                                <\/div>\r\n                                <div class=\"connectivity-slide__text js-animate animate__fadeIn\">\r\n                                                                            <h3 class=\"tl\">\r\n                                            Automotive                                        <\/h3>\r\n                                                                                                                <div class=\"text u-par-breaks\">\r\n                                            <p>The break between digital and physical touchpoints is the biggest sticking point in the automotive. Until a customer has booked a trial, they are often a digital ghost. The strength of our CEP is to capture this moment of conversion to identify the journey and align the dealership\u2019s engagement history with the buyer\u2019s true intentions. With the help of Imogen automotive brands will be able to read between the lines especially for post-purchase actions.<\/p>\n                                        <\/div>\r\n                                    \r\n                                                                    <\/div>\r\n                            <\/div>\r\n                        <\/div>\r\n                        \r\n                <\/div>\r\n                <div class=\"swiper-pagination\"><\/div>\r\n                <div class=\"swiper-button-nav\">\r\n                    <div class=\"swiper-button-prev\"><\/div>\r\n                    <div class=\"swiper-button-next\"><\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n\r\n\r\n            <\/div>\r\n<\/section>\n\n\n\r\n<section id=\"discover-slider-6ad3c129e722c\" class=\"discover-slider-section section-padding \">\r\n    <div class=\"container\">\r\n        <div class=\"discover-slider-container\">\r\n            <div class=\"swiper js-swiper-discover\">\r\n                <div class=\"swiper-wrapper\">\r\n                                            <div class=\"swiper-slide discover-slide\">\r\n                            <div class=\"discover-slide__text js-animate animate__fadeInDownSmall\">\r\n                                                                    <h2 class=\"tl\">\r\n                                        <span class=\"\">API<\/span>\r\n                                    <\/h2>\r\n                                                                                                    <div class=\"text\">\r\n                                        <p>Our APIs enable technical teams to connect, extend and automate customer engagement across the entire enterprise ecosystem.<\/p>\n<p>Designed to work with the tools, platforms, AI models and data environments your business relies on:<\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Data warehouses and databases<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Cloud storage and data infrastructure<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">CRM and customer support systems<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Campaign management platforms<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\">Paid media destinations<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"6\" data-aria-level=\"1\"><span data-contrast=\"auto\">AI services and personalisation engines<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"7\" data-aria-level=\"1\"><span data-contrast=\"auto\">E-commerce and loyalty systems<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"8\" data-aria-level=\"1\"><span data-contrast=\"auto\">Internal applications and custom workflows<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n                                    <\/div>\r\n                                \r\n                                                                    <div class=\"control\">\r\n                                                <a href=\"https:\/\/imagino.com\/us\/our-ecosystem\/our-apis\/\" target=\"\" class=\"btn btn--gradient-blue-light\">Our APIs<\/a>\n                                        <\/div>\r\n                                                            <\/div>\r\n                            <div class=\"discover-slide__image js-animate animate__fadeInDownSmall\">\r\n                                <img decoding=\"async\" src=\"\"\r\n                                    alt=\"\" \/>\r\n\r\n                                                                    <div class=\"control\">\r\n                                                <a href=\"https:\/\/imagino.com\/us\/our-ecosystem\/our-apis\/\" target=\"\" class=\"btn btn--gradient-blue-light\">Our APIs<\/a>\n                                        <\/div>\r\n                                                            <\/div>\r\n                        <\/div>\r\n                                            <div class=\"swiper-slide discover-slide\">\r\n                            <div class=\"discover-slide__text js-animate animate__fadeInDownSmall\">\r\n                                                                    <h2 class=\"tl\">\r\n                                        <span class=\"\">Partners<\/span>\r\n                                    <\/h2>\r\n                                                                                                    <div class=\"text\">\r\n                                        <p class=\"subtl\">We embrace a truly collaborative vendor\u2013partner model. This strategic and transparent approach means every solution is implemented in partnership with an expert delivery team \u2013 ensuring deep expertise, tailored support, and faster deployment. All of our partners from data &amp; AI experts to our integrator partners are an extension of our team, dedicated to your success.<\/p>\n<p>&nbsp;<\/p>\n                                    <\/div>\r\n                                \r\n                                                                    <div class=\"control\">\r\n                                                <a href=\"https:\/\/imagino.com\/us\/our-ecosystem\/our-partners\/\" target=\"\" class=\"btn btn--gradient-blue-light\">Our Partners<\/a>\n                                        <\/div>\r\n                                                            <\/div>\r\n                            <div class=\"discover-slide__image js-animate animate__fadeInDownSmall\">\r\n                                <img decoding=\"async\" src=\"\"\r\n                                    alt=\"\" \/>\r\n\r\n                                                                    <div class=\"control\">\r\n                                                <a href=\"https:\/\/imagino.com\/us\/our-ecosystem\/our-partners\/\" target=\"\" class=\"btn btn--gradient-blue-light\">Our Partners<\/a>\n                                        <\/div>\r\n                                                            <\/div>\r\n                        <\/div>\r\n                                            <div class=\"swiper-slide discover-slide\">\r\n                            <div class=\"discover-slide__text js-animate animate__fadeInDownSmall\">\r\n                                                                    <h2 class=\"tl\">\r\n                                        <span class=\"\">Snowflake<\/span>\r\n                                    <\/h2>\r\n                                                                                                    <div class=\"text\">\r\n                                        <p>As the first Customer Engagement Platform built as a Snowflake Native App, you can activate your customer data directly inside Snowflake.<\/p>\n<p class=\"subtl\">Instead of copying customer data into disconnected marketing systems, imagino operates natively inside Snowflake to orchestrate audiences, journeys, activation, insights, and AI-driven engagement in real time.<\/p>\n                                    <\/div>\r\n                                \r\n                                                                    <div class=\"control\">\r\n                                                <a href=\"https:\/\/imagino.com\/us\/our-ecosystem\/snowflake-native-app\/\" target=\"\" class=\"btn btn--gradient-blue-light\">Snowflake Native App<\/a>\n                                        <\/div>\r\n                                                            <\/div>\r\n                            <div class=\"discover-slide__image js-animate animate__fadeInDownSmall\">\r\n                                <img decoding=\"async\" src=\"\"\r\n                                    alt=\"\" \/>\r\n\r\n                                                                    <div class=\"control\">\r\n                                                <a href=\"https:\/\/imagino.com\/us\/our-ecosystem\/snowflake-native-app\/\" target=\"\" class=\"btn btn--gradient-blue-light\">Snowflake Native App<\/a>\n                                        <\/div>\r\n                                                            <\/div>\r\n                        <\/div>\r\n                    \r\n                <\/div>\r\n                <div class=\"swiper-pagination\"><\/div>\r\n\r\n                <div class=\"swiper-button-prev\"><\/div>\r\n                <div class=\"swiper-button-next\"><\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\n\n\n\r\n<section id=\"cta-panel-6ad3c129e79ef\" class=\"speak-expert-section section-padding\">\r\n    <div class=\"container-large\">\r\n        <div class=\"speak-expert-container u-gradient--blue-blue--light gradient-vertical swirl-green-blue\">\r\n            <div class=\"speak-expert-container__img\">\r\n                <div class=\"video-line video-blue-purple-thick\">\r\n                    <video muted=\"\" playsinline=\"\" preload=\"metadata\" data-loading=\"lazy\">\r\n                        <source type=\"video\/mp4; codecs=hvc1\"\r\n                            src=\"https:\/\/imagino.com\/us\/wp-content\/themes\/imagino\/front\/dist\/img\/video\/swirl-3.mp4\">\n                        <source type=\"video\/webm\"\r\n                            src=\"https:\/\/imagino.com\/us\/wp-content\/themes\/imagino\/front\/dist\/img\/video\/swirl-3.webm\">\n                    <\/video>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n            <div class=\"speak-expert-container__text\">\r\n                                    <h2 class=\"tl js-animate animate__fadeIn\">Discover the power of an AI-Driven Customer Engagement Platform<br \/>\r\n<br \/>\r\nA new way to make every customer journey counts and maximize customer conversions<\/h2>\r\n                \r\n                <!-- button -->\r\n                                        <div class=\"control js-animate animate__fadeInUp\">\r\n                                    <a href=\"#requestdemo\" target=\"\" class=\"btn--icon-left btn btn--gradient-blue-light\">\n                        Request your demo now        <\/a>\n                        <\/div>\r\n                        \r\n                <!--  dropdown -->\r\n                \r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Innovative engagement software that combines CEP, CDP, and AI to optimise the segmentation and orchestration of your campaigns across all channels.<\/p>\n","protected":false},"author":9,"featured_media":2128,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4154","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.6 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Choose the Right Customer Engagement Platform (CEP)<\/title>\n<meta name=\"description\" content=\"Innovative engagement software that combines CEP, CDP, and AI to optimise the segmentation and orchestration of your campaigns across all channels.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/imagino.com\/us\/lp-cep-customer-engagement-platform\/\" \/>\n<meta property=\"og:locale\" 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